Your privacy is important to us.
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Any personal information you provide to us on our website when you join our mailing list, request a catalog, shop online, shop by telephone or request information (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure web server and our internal systems so that we may process your order and contact you regarding your order.
If you do not want us to share your personal information with these third parties, you may opt-out by visiting this page: Mailing List Removal.
Moore & Giles, Inc.
1081 Tannery Row
Forest, VA 24551
The Moore & Giles can be contacted at:
Attn: Moore & Giles, Inc.
1081 Tannery Row
Forest, VA 24551
For our friends overseas, you have the right to make a complaint at any time applicable organizations. We would, however, appreciate the chance to deal with your concerns before you approach them so please contact us in the first instance.
WHAT INFORMATION IS COLLECTED?
Moore & Giles may collect various types of information from or about you depending on how you use the Website and its various features. You supply Moore & Giles with various types of information, including personal information that you choose to disclose, and Moore & Giles also collects information automatically regarding how you use the Website, which Moore & Giles collects as you interact with the Website.
Information you Provide to Moore & Giles
With respect to personal information, you may provide Moore & Giles with various types of information, including, without limitation, you and your name, address, telephone number, e-mail address, transaction information, as well as billing and payment information that you voluntarily provide through the Website. This information is generally entered into fields in the registration or subscription forms and enables you to take full advantage of the products that Moore & Giles offers, including, without limitation, the various products available for sale on the Website (collectively defined herein as the “Products”). Should you purchase or use any Products on or through the Website, the information that you supply during the process may be used to track details about those purchases or uses. Moore & Giles may collect email addresses from you and other Users, customers, and visitors to the Website for the purpose of communication. If at any time you wish to be removed from Moore & Giles’s email database, you can request removal by contacting Customercare@mooreandgiles.com. Moore & Giles reserves the right to contact you via postal mail, email, or telephone for the purpose of administering your account.
Moore & Giles may also retain the content of and metadata regarding any correspondence you may have with Moore & Giles or its customer service representatives or other employees or contractors, regardless of the mode of communication by which such correspondence occurred. This includes, without limitation, any information contained and consented to, as described in the Terms and Conditions. This information helps Moore & Giles to improve the Website and the materials, Products, and services that are offered on the Website, and to more effectively and efficiently respond to both current and future inquiries.
Automatic Information Collection and Tracking
When you access and use the Website, it may use technology to automatically collect:
- certain details of your access to and use of the Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on or through the Website.
- information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
- stored information and files, metadata, and other information associated with other files stored on your device, including, without limitation, photographs, audio and video clips, personal contacts, and address book information.
- real-time information about the location of your device for analytics.
If you do not want Moore & Giles to collect this information, do not access the Website or purchase any Products. Moore & Giles also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services.
As with many other websites, the web servers used to operate the Website collect certain data pertaining to you and the equipment and communication methods that you use to access the internet and the Website. Without combining this data with other sources of information, the servers do not readily identify you. They do, however, reveal such things as the Internet protocol (“IP”) address assigned to your computer, pages you accessed on the Website or immediately prior to visiting the Website, and the length of time you accessed the Website. This information is collected to, among other things, facilitate Website operation and system administration, to generate aggregate, non-identifiable statistical information, and to improve content and content delivery with regard to the Website and the materials, Products, and services that Moore & Giles makes available on the Website.
Moore & Giles uses “cookies” (small text files stored on your computer) to help track and customize your access and use of the Website. Cookies store and retain information that helps Moore & Giles recognize you when you return to the Website following a previous visit. Cookies may also store any login or ID assigned to you by Moore & Giles and the associated password, which information would be stored in encrypted form. Most popular internet browser packages allow you to configure the browser so as not to accept cookies if you so choose. However, setting your browser to reject cookies may prevent you from taking full advantage of the Website and the materials, Products, and services that Moore & Giles makes available on the Website.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT
Moore & Giles does not attempt to collect personal information from children. Children under 18 years old are not the target audience for the Website. To protect their privacy, Moore & Giles prohibits the solicitation of personal information from these children or the purchase of Products by these children. If you are under the age of 18, do not access the Website or submit your email address or any other personal information through the Website.
DISCLOSURE FOR LEGAL PURPOSES
Moore & Giles reserves the right to disclose any personally identifiable information or other information it collects through the Website or otherwise if it is required to do so by law or if it reasonably believes that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on it; (c) protect or defend its legal rights or property or third party licensors of any material on the Website; or (d) in an emergency to protect the health or safety of the Users of the Website or the general public.
HOW DOES MOORE & GILES USE THE INFORMATION IT COLLECTS?
In addition to the uses mentioned or described above, Moore & Giles uses the information that it collects from or about you to improve the materials, Products, and services that it makes available on the Website, to notify you of changes made to the Website or new Products or services made available on or through the Website, to evaluate your needs and customize Website content delivered to you according to those needs, to facilitate the processing of any purchases or uses you make through the Website, to send you promotional material from Moore & Giles and its affiliates, and for other legitimate and lawful business purposes of Moore & Giles. Other than to the extent necessary or convenient for Moore & Giles to perform the Terms and Conditions, Moore & Giles may share information collected about you with third parties, such as for certain special programs that it offers in connection with some of its business affiliates, which may involve special promotions and/or pricing, and in which you may or may not be participating. Should you register as a participant in one of those programs, Moore & Giles will acknowledge your registration and notify its applicable business affiliates of your registration, thereby enabling you to receive the corresponding program benefits. Moore & Giles may sell lists containing personal information contact information including the name, email and address, or a combination thereof, about Website users, clients, purchasers, registrants, or subscribers. By providing your information, you are consenting to such use. You have the right to withdraw consent to marketing at any time by contacting the us at Customercare@mooreandgiles.com.
HOW DOES MOORE & GILES PROTECT INFORMATION COLLECTED ABOUT YOU?
Moore & Giles places a high value on protecting information transmitted via the Website. For this reason, Moore & Giles processes personal data in accordance with privacy rights and regulations of the General Data Protection Regulation (GDPR). Moore & Giles uses state-of-the-art security solutions to process payments and to provide secure communication methods. Moore & Giles’ payment services providers use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard user information. Other security safeguards include, but are not limited to, third party payment processors, data encryption, firewalls, and physical access controls to building and files. Moore & Giles does not store payment information. Moore & Giles takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on the Website. However, no security system is impenetrable. MOORE & GILES CANNOT AND DOES NOT GUARANTEE AND HEREBY EXPRESSLY DISCLAIMS THAT INFORMATION USERS SUPPLY TO MOORE & GILES OR ON THE WEBSITE WILL BE TOTALLY SECURE.
HOW LONG DOES MOORE & GILES KEEP YOUR PERSONAL DATA?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
DOES MOORE & GILES DISCLOSE INFORMATION TO OUTSIDE PARTIES?
Moore & Giles may share your information to individuals outside of Moore & Giles, including, without limitation, its affiliates or to any third parties. Currently, Moore & Giles does not sell, trade, or otherwise transfer to outside parties your personally identifiable information for a referral fee. Moore & Giles, in its sole discretion, may also release your information when it believes release is appropriate to comply with the law, enforce Website policies, or protect Moore & Giles’ or others’ rights, property, or safety. Additional non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
As Moore & Giles continues to grow and develop its business, it is possible that its corporate structure might change or that it might merge or otherwise combine with, or that substantially all of its assets might be acquired by, another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be one of the transferred business assets.
WHAT CHOICES DO YOU HAVE?
You may update at any time the information about you and your personal preferences stored on the Website derived from information you have provided to Moore & Giles. You may also ask Moore & Giles at any time to remove your name from the list of Website Users who wish to receive electronic communications and e-mail advertisements from Moore & Giles or its affiliates by simply sending such a request to Moore & Giles at the numbers or addresses given below. Once you opt out, Moore & Giles will honor your choice until you inform it otherwise. Please remember, however, that if Moore & Giles has already shared information about you pursuant to your registration and participation in any special programs of its business affiliates (as described above), Moore & Giles has no control over how such business affiliates may further use that information and you will need to contact them directly in that regard.
YOUR LEGAL RIGHTS
You have the right to any of the following at any time:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data’s accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
WHO CAN YOU CONTACT FOR MORE INFORMATION?