Product CareYour furniture will need minimal care. The aging process will showcase the leather’s natural beauty. Maintenance is only required when unusual circumstances occur, such as large watermarks, scratches and ink marks. Light dirt or scuffs can be cleaned with a soft dry brush or towel. Our natural leather cleaner can be used on heavier spills or stains. The leather’s natural burnishing and darkening will gradually envelop accidental discolorations. Using water or soap on the chair will not hurt the leather and will remove the stain; however, it may slightly darken the affected area. Learn More
Please note that furniture delivery options will vary by location and are dependent on the COVID protocols established by our delivery partners in your area. All furniture deliveries will be scheduled in advance on an agreed-upon day and time. Items may either be delivered to your doorstep or placed in the room of choice, unpacked and debris removed. We will reach out to you at the time of shipment to discuss which option is available based on your delivery location.
In-stock furniture may be returned within 7 days of receipt. Please contact us to initiate the return process and we will coordinate with our shipper to schedule a retrieval date. A refund or exchange will be issued, less a 20% restocking fee. All custom and made-to-order pieces are final sale and cannot be returned. Once production of these pieces has started, we are unable to cancel the order.