Begin your complimentary return or exchange

If you need assistance, please give our customer care team a call at 800-737-0168.

Review Our Shipping and Returns Policy Here

Learn About Our Complimentary Refurbishment Program

How it Works

1. Fill out the return form

2. Download your return label

3. Drop the package at any UPS location

Frequently Asked Questions

How soon will I get my refund?

Once we receive your return, we will refund you within 14 business days. Please note that it may take 3-5 business days for the refund to appear on your bank statement.

Can I return something I purchased from a store?

All product purchased from retailers can only be returned to the store the item was purchased from.

How long do I have to return my item?

If you receive your order and believe it is not the right fit, you will have 30 Calendar Days from the time of delivery to send the order back.

How soon will I receive my exchange?

Once we receive your original item, we will process your exchange within 14 business days. If your exchange has a balance, we will refund you the difference or contact you for payment.

What items cannot be returned?

Please note that our Final Sale Items include:

  • Gift Cards
  • Monogrammed products
  • Cleaning products and kits
  • Furniture is handled on a case by case basis. Some pieces may be subject to a 15% restocking fee.
  • At this time, complimentary returns are for all domestic orders ONLY.