Repair/Refurbishment Request Customer satisfaction is our primary goal. We strive to provide you with the level of quality you have come to expect from Moore & Giles. Our complimentary refurbishment program offers to get the leather conditioned, the edge coating touched up, a zipper pull replaced, or the stitches tightened. Any needs not included in the refurbishment program can possibly be repaired. There may be an additional repair fee once our team reviews the potential repair. Repairs will take typically three to four weeks. Refurbishment will take one to two weeks. Note: For international repair or refurbishment, please call 1-800-737-0168.Email* Name* First Last Phone*Address* Street Address Address Line 2 City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Please check the reason for your return:*RepairRefurbishmentItem that needs repair/refurbishment:*Item Description*Please describe the item you are returning and any specific repair or refurbishment concerns.Upload Photo of Item Drop files here or Accepted file types: jpg, gif, png. For repairs, please see our Refurbishment Page. This iframe contains the logic required to handle Ajax powered Gravity Forms.