The following information applies to Bags and Accessories orders only.

What Is Moore & Giles’ Guarantee?

We at Moore and Giles pride ourselves on our commitment to produce the highest quality products using only the finest leathers, fabrics, and other materials. All of our products are fully guaranteed against defects in materials and workmanship.

Moore and Giles products are made with the highest standards and rigorous quality assurance in mind:  however, our products are not indestructible.  Therefore, our guarantee does not cover any product damage that may result from normal wear and tear, airline mishandling, or misuse or abuse of the product. If, during its lifetime, your item should require repair, we offer a repair service for many of our products.  If you have any questions, please call our Customer Service Department at 800.737.0168.

Quality

How are Moore & Giles products made?

Our products are made by skilled craftspeople who maintain high standards in the leather industry. They create each bag with as many as 130 steps.

Care And Cleaning Instructions

For regular care and cleaning, dust periodically with a dry cloth to remove residual dirt and prevent it from building up.  No harsh cleaners or solvents should ever be used on leather, as they could abrade the finish or topcoat off the article.  A “less is more” approach is best when cleaning leather or nubuck items.

Our goal is to provide the highest quality product and the best service in the industry.